Last updated: January 16, 2026

This Refund Policy explains how refunds are handled for subscriptions purchased through COPYNEX, operated by NEXDIG LTD.

By purchasing or using our services, you agree to this Refund Policy in addition to our Terms of Service.

Company Information

Company Name: NEXDIG LTD
Service Name: COPYNEX
Email: support@nodabac.com
Phone: +44 74 766 08438
Address:
Office 16559
182–184 High Street North
East Ham, London E6 2JA
United Kingdom

Subscription-Based Service

COPYNEX is provided on a subscription basis. When you subscribe, you receive immediate access to the service and its features according to your selected plan.

All subscriptions renew automatically unless canceled before the end of the current billing period.

7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee on your first subscription payment only.

If you are not satisfied with the service, you may request a refund within 7 calendar days of your initial payment by contacting our support team.

Refund requests submitted after this 7-day period will not be eligible for a refund.

Eligibility for Refunds

To be eligible for a refund:

• The request must be made within 7 days of the first payment
• The request must be submitted by the account holder
• The subscription must not have been previously refunded

Refunds apply only to the first billing cycle. Subsequent renewal payments are not refundable.

Non-Refundable Charges

The following are not eligible for refunds:

• Subscription renewals after the first billing period
• Partial use of the service after the refund period
• Add-ons, upgrades, or plan changes made after the initial purchase
• Refund requests made outside the 7-day window

How to Request a Refund

To request a refund, please contact us at:

Email: support@nodabac.com

Include the email address associated with your COPYNEX account and a brief reason for your request. We may ask for additional information to verify account ownership.

Refund Processing

Approved refunds will be processed through the original payment method used at checkout. Refunds are typically processed within 5–10 business days, depending on your payment provider (Stripe or PayPal).

We do not control processing times once a refund has been issued.

Cancellation Policy

You may cancel your subscription at any time from your account dashboard. Cancellation will prevent future charges, but access to the service will remain active until the end of the current billing period.

Canceling a subscription does not automatically initiate a refund.

Chargebacks and Disputes

If you have questions or issues with billing, please contact us before initiating a chargeback or payment dispute. Unauthorized chargebacks may result in account suspension.

Changes to This Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the service after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Refund Policy, please contact us:

Email: support@nodabac.com
Phone: +44 74 766 08438